In an age where entertainment is at our fingertips, having a reliable and versatile TV package is essential for enjoying your favorite shows, movies, sports, and news. Astound TV, a service provided by Astound Broadband, offers a variety of TV packages designed to cater to different viewing preferences and budgets. Whether you’re a casual viewer who enjoys occasional TV or a hardcore sports fan who wants access to every game, Astound has a package for you. This comprehensive guide will help you understand the different Astound TV packages, their features, and how to choose the best plan for your needs.
Understanding Astound TV Packages
Astound TV packages are designed to provide a range of viewing options, from basic local channels to extensive premium channel lineups. Here’s an overview of the types of TV packages Astound offers:
1. Types of Astound TV Packages
Astound TV packages generally fall into several categories based on the number of channels and types of content included:
- Basic TV Package: Aimed at users who want access to local broadcast channels and a few popular networks. This package typically includes channels like ABC, CBS, NBC, FOX, and PBS, along with a few others.
- Expanded Basic Package: This package offers a wider selection of channels, including popular cable networks like ESPN, CNN, HGTV, and FX. It’s ideal for households that want more variety without the cost of premium channels.
- Digital Preferred Package: A mid-tier option that provides an even larger selection of channels, including specialty and niche networks, making it great for viewers who want a broad range of content.
- Digital Premier Package: This is the most comprehensive package, offering hundreds of channels, including all the premium networks (HBO, Showtime, Starz, Cinemax, etc.). It’s perfect for those who want an extensive selection of movies, sports, and entertainment.
- Sports and Premium Add-Ons: For viewers who want even more specialized content, Astound offers various add-ons for sports fans, movie buffs, and international viewers.
2. Features of Astound TV Packages
Astound TV packages come with a range of features designed to enhance your viewing experience:
- High-Definition (HD) Channels: Many packages include HD channels at no extra cost, allowing you to enjoy your favorite shows and movies in high-definition quality.
- On-Demand Content: Access thousands of on-demand movies and TV shows, allowing you to watch what you want, when you want.
- TV Everywhere: With the TV Everywhere app, you can stream live TV and on-demand content on your mobile devices, tablets, and computers, making it easy to watch your favorite programs anywhere.
- Cloud DVR: Record and store your favorite shows and movies with Astound’s Cloud DVR service, which offers various storage options depending on your package.
Choosing the Best Astound TV Package for Your Needs
Selecting the right Astound TV package depends on several factors, including your viewing preferences, household size, and budget. Here’s how to choose the best plan for your needs:
1. Assess Your Viewing Habits
Start by considering how you and your household typically watch TV:
- Casual Viewers: If you only watch TV occasionally and primarily for local news, weather, and network shows, the Basic TV Package may be sufficient.
- Family Entertainment: If you have a family with diverse viewing interests, an Expanded Basic or Digital Preferred Package can provide a good mix of news, sports, kids’ programming, and entertainment.
- Movie and Sports Enthusiasts: If you love movies and sports, consider a Digital Premier Package or add specific premium channels or sports packages to your plan.
2. Consider the Number of TVs and Users
The number of TVs and users in your home can affect your choice of TV package:
- Single-User Households: A Basic or Expanded Basic package may be sufficient for a single user or couple.
- Multiple Users and TVs: Larger households with multiple TVs and users who watch different shows simultaneously may benefit from a higher-tier package that includes more channels and streaming options.
3. Determine Your Budget
Your budget is a significant factor in choosing the right TV package:
- Affordable Options: If you’re looking for a budget-friendly option, the Basic or Expanded Basic packages offer a good balance of cost and content.
- Premium Packages: For those who don’t mind spending more for additional content, the Digital Premier Package offers the most channels and premium content.
4. Evaluate the Need for Add-Ons
Astound offers several add-ons for those who want more specialized content. Consider these options based on your interests:
- Sports Add-Ons: Great for fans of NFL, NBA, MLB, and other sports who want access to more games and sports content.
- Premium Channels: Add HBO, Showtime, Starz, and Cinemax to your package for a comprehensive movie and entertainment experience.
- International Packages: For those interested in international content, Astound offers a variety of foreign language channels.
5. Compare Packages and Features
Take the time to compare different Astound TV packages and features to ensure you’re getting the best value for your needs:
- Channel Lineup: Review the channel lineup for each package to ensure it includes your must-have channels.
- Additional Features: Consider the value of additional features like Cloud DVR, on-demand content, and TV Everywhere when comparing packages.
Setting Up Your Astound TV Service
Once you’ve chosen the right Astound TV package for your needs, the next step is setting up your service. Here’s what you need to know about getting started with Astound TV:
1. Ordering Your Service
You can order your Astound TV package through several methods:
- Online: Visit the Astound Broadband website, select your desired TV package, and follow the prompts to complete your order.
- Phone: Call Astound’s customer service to speak with a representative who can help you choose a package and set up your service.
- In-Person: Visit a local Astound store or authorized retailer to sign up for service in person.
2. Scheduling Installation
Once you’ve ordered your service, you will need to schedule an installation appointment:
- Professional Installation: Astound will send a technician to your home to install the necessary equipment, such as set-top boxes, DVRs, and any additional accessories.
- Self-Installation Kits: In some cases, Astound may offer a self-installation kit that includes step-by-step instructions and all the necessary equipment to set up your service on your own.
3. Setting Up Your Equipment
Setting up your Astound TV service is straightforward, whether you opt for professional installation or a self-installation kit:
- Connect Your Set-Top Box: Plug the set-top box into your TV and connect it to your coaxial cable or HDMI input. Follow the on-screen prompts to complete the setup process.
- Activate Your Service: After connecting your equipment, you may need to activate your service online or over the phone. This process usually involves entering your account number and following the prompts.
- Set Up Cloud DVR: If your package includes Cloud DVR service, follow the instructions provided by Astound to set up your DVR preferences and start recording your favorite shows and movies.
4. Customizing Your Viewing Experience
Once your Astound TV service is set up, take the time to customize your viewing experience:
- Create User Profiles: Many TV packages allow you to create individual user profiles, ensuring each member of your household can personalize their viewing preferences.
- Set Parental Controls: If you have children, set up parental controls to restrict access to specific channels or content based on ratings.
- Organize Your Favorites: Use the favorites feature to create a list of your preferred channels, making it easier to access your favorite content.
Making the Most of Your Astound TV Package
To fully enjoy your Astound TV package, it’s essential to take advantage of all the features and benefits available. Here’s how to get the most out of your TV service:
1. Explore On-Demand Content
Astound offers a vast library of on-demand content, including movies, TV shows, and special programming:
- Browse Categories: Explore different categories like “New Releases,” “Top Picks,” “Kids & Family,” and “Action” to find content that suits your tastes.
- Use the Search Function: Use the on-screen search function to quickly find specific movies or TV shows.
- Check for Free Content: Many on-demand movies and shows are available for free, especially if they are part of your channel package.
2. Utilize TV Everywhere
TV Everywhere is a feature that allows you to stream live TV and on-demand content from your Astound TV package on your mobile devices, tablets, and computers:
- Download the App: Download the Astound TV app on your preferred devices to start streaming content anywhere with an internet connection.
- Log In with Your Astound Credentials: Use your Astound Broadband account credentials to log in and access your content.
- Watch On the Go: Enjoy your favorite shows, movies, and live TV while traveling, at work, or anywhere you have internet access.
3. Maximize Your Cloud DVR Usage
The Cloud DVR feature allows you to record live TV and store it in the cloud for later viewing:
- Schedule Recordings: Plan your recordings in advance to ensure you don’t miss any of your favorite shows or live events.
- Manage Your Storage: Monitor your DVR storage space and delete old recordings to make room for new content.
- Access Your Recordings Anywhere: With Cloud DVR, you can access your recorded shows and movies from any device connected to your Astound TV account.
4. Customize Your Channel Lineup
Personalizing your channel lineup can enhance your viewing experience by focusing on the content you enjoy most:
- Rearrange Channels: Use the on-screen guide to rearrange channels based on your viewing preferences, placing your favorite channels at the top of the list.
- Hide Unwanted Channels: If your package includes channels you never watch, hide them from the guide to streamline your browsing experience.
- Use Quick Access Features: Many set-top boxes offer quick access buttons for popular functions like DVR, on-demand, and sports, making it easier to navigate.
Troubleshooting Common Astound TV Issues
While Astound TV is designed to provide a seamless viewing experience, you may occasionally encounter issues. Here are some common problems and solutions:
1. Poor Picture Quality or Pixelation
If you’re experiencing poor picture quality or pixelation, try these steps:
- Check Cable Connections: Ensure all cables are securely connected to your set-top box and TV. Loose connections can cause signal issues.
- Restart Your Equipment: Unplug your set-top box, wait a few minutes, and plug it back in to reset the connection.
- Contact Support: If the issue persists, contact Astound customer support for further assistance.
2. Missing Channels or Programming
If you’re missing channels or specific programming, consider the following:
- Check Your Package: Verify that the missing channels are included in your TV package. You may need to upgrade your package to access certain channels.
- Refresh Your Signal: Sometimes a simple signal refresh can resolve channel issues. Follow the instructions on the Astound website or contact customer support to perform a signal refresh.
3. DVR or On-Demand Issues
If you’re having trouble with DVR recordings or accessing on-demand content:
- Restart Your DVR: Restart your DVR box by unplugging it for a few minutes and then plugging it back in.
- Check Storage Space: Ensure you have enough DVR storage space available. Delete old recordings if necessary to free up space.
- Verify Network Connection: Make sure your DVR and set-top box are connected to the internet for on-demand content. A stable network connection is required for streaming and accessing on-demand libraries.
4. Remote Control Problems
If your remote control is not responding or working correctly:
- Replace Batteries: Check and replace the batteries in your remote control if necessary.
- Re-Pair Your Remote: Follow the instructions in your user manual to re-pair your remote control with your set-top box.
- Contact Astound Support: If the remote control is still not working, contact Astound customer support for further assistance or a replacement.
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Astound TV packages offer a wide range of options to suit various viewing preferences, household sizes, and budgets. By understanding the different packages available and taking advantage of the features and benefits they offer, you can customize your TV experience to meet your needs.
Whether you’re a casual viewer looking for local channels and news or a dedicated entertainment enthusiast seeking the best in movies and sports, Astound has a package that’s right for you. With the flexibility of add-ons, on-demand content, Cloud DVR, and the TV Everywhere app, Astound TV provides a comprehensive and convenient viewing solution for all types of households.