When it comes to selecting an internet service provider (ISP), RCN (now part of Astound Broadband) offers a wide range of internet, TV, and phone services designed to meet the diverse needs of households and businesses. Whether you’re a casual internet user, a gamer, a family that loves to stream movies and shows, or a small business owner, RCN has plans that can fit your needs and budget. This comprehensive guide will help you understand the different RCN plans available, their features, pricing, and how to choose the best one for your requirements.
What is RCN?
RCN is a well-established ISP that has been providing reliable internet, TV, and phone services to customers across several major cities in the United States, including Boston, Chicago, Lehigh Valley, New York City, Philadelphia, and Washington, D.C. RCN is known for its competitive pricing, no-contract options, and commitment to customer satisfaction, making it a popular choice among consumers.
1. Services Offered by RCN
RCN offers a variety of services that cater to both residential and business customers:
- High-Speed Internet: RCN provides a range of internet plans with speeds suitable for light browsing to heavy streaming and gaming.
- Digital TV: A variety of TV packages that include local channels, popular cable networks, sports, and premium channels like HBO, Showtime, and Starz.
- Home Phone: Affordable home phone services with unlimited local and long-distance calling, as well as a range of features like voicemail, caller ID, and call waiting.
- Business Services: Customized internet, phone, and TV solutions for businesses of all sizes, including options for dedicated internet access and advanced networking solutions.
2. Coverage Area of RCN
RCN primarily serves customers in the Northeast and Mid-Atlantic regions of the United States, as well as parts of the Midwest. The service areas include:
- Boston
- Chicago
- Lehigh Valley
- New York City
- Philadelphia
- Washington, D.C.
While RCN’s coverage is geographically limited compared to national ISPs, it provides robust services in its active markets.
RCN Internet Plans
RCN offers several internet plans designed to cater to different needs, from light internet users to heavy streamers and gamers. Here’s a closer look at the internet plans available from RCN:
1. Available Internet Plans
RCN’s internet plans range from basic speeds for everyday browsing to ultra-fast speeds for gaming and streaming.
- Basic Internet (50 Mbps): Ideal for light internet users who primarily use the internet for browsing, emailing, and social media. This plan provides sufficient speed for small households with a couple of devices.
- Performance Internet (250 Mbps): Suitable for households that engage in activities like streaming HD videos, online gaming, and video conferencing. This plan can comfortably support multiple users and devices simultaneously.
- Fast Internet (500 Mbps): Designed for moderate to heavy internet users who need higher speeds for 4K streaming, online gaming, and downloading large files. This plan is ideal for larger households with several devices.
- Ultra-Fast Internet (940 Mbps): Best for power users who require the fastest speeds available for activities like ultra-HD streaming, competitive gaming, and running a smart home with multiple connected devices. This plan ensures top performance even in the busiest households.
- Gig Internet (1200 Mbps): The top-tier plan, offering the fastest speeds available from RCN. This plan is perfect for households with extremely high internet usage, multiple users, and many connected devices.
2. Features of RCN Internet Plans
RCN’s internet plans come with several features designed to enhance your online experience:
- No Data Caps: RCN’s internet plans do not have data caps, allowing for unlimited internet usage without worrying about overage charges.
- Modem and Router Options: RCN provides a free modem rental with many plans. Customers can also opt to use their own compatible modem and router if they prefer.
- Enhanced Security: RCN offers internet security features, such as antivirus software and parental controls, to protect users from online threats.
- Whole Home WiFi: RCN offers Whole Home WiFi solutions with mesh WiFi technology to provide seamless coverage throughout your home, eliminating dead zones and ensuring a strong, reliable connection.
3. Choosing the Right Internet Plan
Selecting the right RCN internet plan depends on your household size, internet usage, and budget. Here’s a guide to help you choose:
- Light Users: If you mainly use the internet for browsing, emailing, and social media, the Basic Internet (50 Mbps) plan is likely sufficient.
- Moderate Users: If your household streams HD videos, uses multiple devices, and participates in occasional online gaming, consider the Performance Internet (250 Mbps) plan.
- Heavy Users and Gamers: If you stream 4K content, engage in online gaming, or have a smart home setup with multiple connected devices, the Ultra-Fast Internet (940 Mbps) or Gig Internet (1200 Mbps) plans are recommended for optimal performance.
- Extreme Users: For large households or those with exceptionally high internet demands, the Gig Internet (1200 Mbps) plan will provide the best performance and reliability.
RCN TV Plans
RCN offers a range of digital TV packages that provide a wide selection of channels and features to meet different viewing preferences. Here’s a closer look at the TV plans available from RCN:
1. Available TV Packages
RCN offers several digital TV packages that cater to different viewing needs:
- Basic TV: Includes local channels and a few popular networks, perfect for those who want access to essential TV programming at an affordable price.
- Signature TV: Offers a broader selection of channels, including popular cable networks like ESPN, CNN, HGTV, and FX, suitable for households that enjoy a variety of entertainment options.
- Premiere TV: A more comprehensive package that provides an even larger selection of channels, including specialty and niche networks, great for viewers who want a broad range of content.
- Premiere + HBO Max Package: The most extensive package, offering hundreds of channels, including all the premium networks (HBO, Showtime, Starz, Cinemax, etc.), ideal for movie lovers and sports fans who want extensive content options.
2. Features of RCN TV Packages
RCN’s TV plans offer several features designed to enhance your viewing experience:
- HD Channels: Many packages include HD channels at no extra cost, allowing viewers to enjoy their favorite shows and movies in high-definition quality.
- On-Demand Content: Access thousands of on-demand movies and TV shows, so you can watch what you want, when you want.
- TV Everywhere: With the TV Everywhere app, you can stream live TV and on-demand content on your mobile devices, tablets, and computers, making it easy to watch your favorite programs anywhere.
- Cloud DVR: Record and store your favorite shows and movies with RCN’s Cloud DVR service, which offers various storage options depending on your package.
3. Premium Channels and Add-Ons
RCN offers several premium channels and add-ons for customers who want more specialized content:
- Premium Channels: Add channels like HBO, Showtime, Starz, Cinemax, and more to your TV package for access to exclusive movies, series, and original programming.
- Sports Packages: For sports fans, RCN offers various sports packages that include channels like NFL Network, NBA TV, MLB Network, and regional sports networks, allowing you to watch all your favorite teams and events.
- International Packages: RCN also offers a variety of international channels and packages for customers who want content from around the world.
4. Choosing the Right TV Plan
Selecting the right RCN TV plan depends on your viewing preferences, household needs, and budget:
- Basic Viewers: If you only watch TV occasionally and primarily for local news, weather, and network shows, the Basic TV package may be sufficient.
- Diverse Households: If you have a family with diverse viewing interests, the Signature TV or Premiere TV package can provide a good mix of news, sports, kids’ programming, and entertainment.
- Movie and Sports Enthusiasts: If you love movies and sports, consider the Premiere + HBO Max package or add specific premium channels or sports packages to your plan.
RCN Home Phone Plans
RCN’s home phone services offer reliable communication options with clear call quality and a variety of features:
1. Features of RCN Home Phone Services
RCN’s home phone plans come with several features designed to enhance your communication experience:
- Unlimited Calling: Unlimited local and long-distance calling within the U.S., allowing you to stay connected with friends and family without worrying about extra charges.
- Advanced Features: RCN’s home phone service includes features like voicemail, caller ID, call waiting, call forwarding, and three-way calling at no extra cost.
- International Calling Plans: For those who frequently call abroad, RCN offers affordable international calling plans to help you stay connected with loved ones around the world.
2. Choosing the Right Home Phone Plan
Selecting the right RCN home phone plan depends on your calling habits and needs:
- Basic Calling Needs: If you primarily use your phone for local calls and occasional long-distance calls, the standard home phone plan will likely meet your needs.
- Frequent International Callers: If you frequently call friends and family abroad, consider adding an international calling plan to save on per-minute rates.
RCN Bundle Options
Bundling your internet, TV, and phone services with RCN can provide several advantages, including cost savings and convenience:
1. Available Bundle Packages
RCN offers several bundle options that combine internet, TV, and phone services:
- Double Play Bundles: Combine internet and TV services for a discounted rate. This is ideal for households that want both high-speed internet and a variety of TV channels.
- Triple Play Bundles: Bundle internet, TV, and phone services to maximize savings and get the convenience of a single bill. This option is great for those who still use a home phone and want a comprehensive entertainment package.
2. Benefits of Bundling with RCN
Bundling your services with RCN offers several benefits:
- Cost Savings: Bundling can save you money compared to purchasing each service separately.
- Convenience: A single provider for all services simplifies billing and customer support.
- Promotional Offers: Bundles often come with promotional offers, such as discounted rates or free equipment.
3. Choosing the Right Bundle
Selecting the right RCN bundle depends on your household’s needs and budget:
- Internet and TV Users: If you primarily use the internet and watch TV, a Double Play bundle is a good choice for convenience and savings.
- Full Service Users: If you need internet, TV, and phone services, a Triple Play bundle offers the best value and convenience.
How to Sign Up for RCN Services
Once you’ve decided on the best RCN plan or bundle for your needs, the next step is signing up for service. Here’s how to get started:
1. Check Availability
Before signing up, ensure that RCN services are available in your area by visiting the RCN website and entering your ZIP code.
2. Order Online or Over the Phone
You can order RCN services online through the RCN website or by calling their customer service number to speak with a representative who can help you select a plan and set up your service.
3. Schedule Installation
After ordering your service, you will need to schedule an installation appointment. RCN offers professional installation to set up your equipment and ensure everything is working correctly.
4. Set Up Your Equipment
Once your service is installed, follow the instructions provided by RCN to set up your modem, router, and any other equipment.
5. Enjoy Your New RCN Service
With your RCN service set up and activated, you can now enjoy fast internet, a variety of TV channels, and reliable phone service.
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RCN plans offer a wide range of internet, TV, and phone options designed to meet the diverse needs of households and businesses. By understanding the different plans available and their features, you can choose the best RCN service to fit your lifestyle and budget.
Whether you’re a light internet user, a family of streamers, a gamer, or a small business owner, RCN has a plan that fits your needs. With flexible options, competitive pricing, and a commitment to customer satisfaction, RCN is a strong choice for those seeking reliable and high-quality internet, TV, and phone services.