If you’ve ever used Verizon’s email service, you may have noticed that my Verizon email isn’t directly supported by Verizon anymore. So what happened to your Verizon email address? Can you still access it? And how do you manage it in 2025?
This complete guide breaks down everything you need to know about my Verizon email, including how to access it today, how to configure it on email clients, how to troubleshoot common issues, and what options are available if you’re locked out or want to transition away.
What Happened to Verizon Email?
In 2017, Verizon discontinued its email service and gave users two choices:
- Migrate their Verizon email to AOL Mail, or
- Move it to Yahoo Mail, both of which were Verizon-owned at the time.
So while @verizon.net email addresses still exist, they are now managed through either AOL or Yahoo, not through a Verizon webmail platform.
Can You Still Use Your Verizon Email Address?
Yes, if you chose to keep your Verizon email during the transition and completed the migration to AOL or Yahoo, your @verizon.net email is still active. You just access it through:
- mail.aol.com or
- mail.yahoo.com
You log in using your full @verizon.net email address and the password you set up during the migration.
How to Access My Verizon Email in 2025
Through AOL Mail
- Go to https://mail.aol.com
- Enter your full @verizon.net email
- Input your password
- Click Sign in
Through Yahoo Mail
- Go to https://mail.yahoo.com
- Enter your @verizon.net address
- Enter your password
- Click Sign in
If you’re unsure whether you chose AOL or Yahoo, try both. You’ll receive an error if the account doesn’t exist on that platform.
Email Settings for My Verizon Email
You can also access your Verizon email using third-party clients like Microsoft Outlook, Apple Mail, or Thunderbird. Here are the current settings depending on your platform:
AOL Mail Settings (for Verizon)
Incoming Mail (IMAP):
- Server: imap.aol.com
- Port: 993
- Encryption: SSL
Outgoing Mail (SMTP):
- Server: smtp.aol.com
- Port: 465
- Encryption: SSL
- Requires Authentication: Yes
Yahoo Mail Settings (for Verizon)
Incoming Mail (IMAP):
- Server: imap.mail.yahoo.com
- Port: 993
- Encryption: SSL
Outgoing Mail (SMTP):
- Server: smtp.mail.yahoo.com
- Port: 465 or 587
- Encryption: SSL/TLS
- Requires Authentication: Yes
Use your full @verizon.net email address as the username for both incoming and outgoing servers.
How to Reset Your Verizon Email Password
Since Verizon email is now hosted through AOL or Yahoo, password resets are handled by those platforms.
For AOL Users:
- Go to https://login.aol.com
- Click Trouble signing in?
- Enter your Verizon email
- Follow the prompts to reset via recovery email or SMS
For Yahoo Users:
- Go to https://login.yahoo.com
- Select Forgot password?
- Enter your @verizon.net address
- Verify your identity via recovery options
Common Verizon Email Issues & Fixes
Can’t Log In
- Check if you’re using the correct platform (AOL or Yahoo).
- Ensure the correct domain (@verizon.net).
- Double-check your password and browser cookies.
Password Not Accepted
- Try resetting the password through AOL or Yahoo recovery tools.
- Use a different browser or device to attempt the login.
Emails Not Sending or Receiving
- Check that IMAP and SMTP settings are entered correctly in your email app.
- Make sure you’re using the correct ports and SSL options.
- If emails are stuck, try logging in via the web interface first.
Getting Too Much Spam
- Use AOL or Yahoo’s spam filter options to block or mark unwanted messages.
- Add trusted contacts to your safe list.
Verizon Email Disappeared from Device
- It might be due to an outdated app or expired login session.
- Re-enter your email and password into your email client using correct settings.
Can You Create a New Verizon Email Address in 2025?
No. Verizon no longer allows the creation of new @verizon.net email addresses. If you didn’t migrate your account back when the service ended, you won’t be able to register a new Verizon email.
However, you can create a new account with AOL or Yahoo, or opt for other providers like Gmail, Outlook.com, or ProtonMail.
Should You Keep Using My Verizon Email?
There’s no need to abandon your Verizon email if it still works and you’re comfortable using AOL or Yahoo. However, there are a few things to consider:
Pros:
- Familiar email address
- Can still be used on major platforms
- Fully functional through AOL/Yahoo services
Cons:
- Can’t create new @verizon.net accounts
- Less control over email management
- Dependent on AOL/Yahoo for support and security
If you’re using this email for business or security-related purposes, it might be wise to transition to a more modern service with enhanced features and privacy options.
Tips for Managing My Verizon Email More Securely
- Enable two-factor authentication on AOL or Yahoo
- Regularly update your password
- Avoid clicking on suspicious emails or links
- Use a secure and updated email client
- Backup important emails locally or to cloud storage
Frequently Asked Questions
Is Verizon still providing email services?
No, Verizon no longer hosts email services. All Verizon.net accounts are managed by either AOL or Yahoo, depending on where you migrated.
Can I still log in to my Verizon email through Verizon.com?
No. You must log in through either AOL (mail.aol.com) or Yahoo (mail.yahoo.com).
How do I recover my old Verizon email?
If it was migrated, go to AOL or Yahoo and use the password recovery tool. If it wasn’t migrated, it’s likely deactivated.
Can I use my Verizon email on my phone?
Yes, you can configure it using IMAP settings in your email app with the correct AOL or Yahoo server information.
Is Verizon email safe to use?
Yes, as long as you use updated email apps, secure passwords, and have two-step verification enabled via AOL or Yahoo.
