JD Edwards Enterprise Resource Planning (JDE) software is an excellent way to keep track of the many functions that make up a business, whether that is human resources or invoicing. Its flexibility, robustness, and seamless integration with third-party software make it a must for any growth-oriented business; however, it requires a complicated implementation and consistent maintenance to maintain functionality.
For smaller companies, ensuring the smooth application of JDE can take precious time away from main services; there is also a steep learning curve for understanding how to diagnose errors, perform backups, and troubleshoot user issues. This is why many companies turn to utilizing GSI services to prevent downtime and ensure proper data backup. Today, we’ll explore the benefits of managed services for mid-sized businesses that want to streamline their processes without sacrificing time and energy to ERP maintenance.
Prevent Downtime With 24/7 Support
Many businesses, such as logistics and healthcare companies, work far beyond typical business hours to provide services, but they may not have key staff available at off-peak times. This leaves them vulnerable to major issues with their ERP, which may create service outages that last hours. As time is money, it’s crucial for these hard-working companies to have on-demand tech support no matter the time of day or night, and managed services deliver exactly that.
With JDE managed services, business leaders can lock their offices up at night, sure that they won’t be receiving frantic phone calls in the middle of the night from frantic foremen telling them that their inventory management system is down. Instead, night shift workers can get customized tech support from experts who are only a click or phone call away, ready to help them solve their most pressing problems and reduce downtime.
Ensure Compliance With Expert Assistance
Most industries have data compliance standards; they are especially stringent in sectors that deal with sensitive information, such as government contractors, healthcare companies, and financial institutions. However, it can be difficult to ensure compliance with these rules, especially when upgrading or adapting systems.
Rather than hiring a compliance consultant to deal with only this one factor of management, businesses can turn to a JDE managed service provider, who is well-versed in the major compliance protocols across industries. With an expert on your side, you will ensure that you never fall afoul of your industry’s standards and can even surpass them whenever possible to become a leading industry force for change.
Automate Insights With Specialized AI
Even if some industry giants like ChatGPT are experiencing growing pains, Artificial Intelligence is here to stay. This tool has exploded into the public consciousness in recent years due to the success of companies like OpenAI, proving its utility in everything from scientific research to business automation.
Some managed service vendors have also learned how helpful AI can be when it comes to ensuring immaculate JDE utility; beneficiaries of these services can further automate their operations and receive performance analysis from their dashboard, helping them identify areas of improvement and note weak spots where their operations are not functioning as planned. This can be incredibly useful when timing upgrades, ascertaining when to add new functionality, and assessing whether JDE is working for a business.
Act Fast During a Disaster With Disaster Recovery
Even the most robust system will sometimes fail, and without a plan in place, employees may be sitting on their hands or struggling to clean up the mess without expert assistance. Service providers are well-trained in all aspects of JDE, including what to do if there is a data breach, and will be able to swoop in and save the day.
With managed services, consultants will be able to act quickly to get systems back up and running with as little data loss as possible, then dissect the incident to understand what could have been done better. They will then develop an action plan to prevent such incidents in the future, whether that is adding more security or checking vendor credentials. You can breathe easy, knowing that you will be taken care of no matter what emergency may befall your enterprise resource planning software.
Find a Great Vendor That Meets Your Needs
Managed services are a godsend for companies that need to do more with less. These professionals may have a decade or more in software systems and have worked on hundreds of JDE projects, whether that is migrating to newer systems or simply managing legacy systems before an upgrade. You can ensure less service interruptions, fast recovery, and personalized insights that help you develop a plan to improve, all by working with a good service provider with the experience necessary to help.